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  • Roland DGA and COVID-19

    Please be advised, that pursuant to California Health and Safety Code and Orange County Health Office orders, effective immediately and through March 31, 2020, the Roland DGA staff based in our office in Irvine, California will be working remotely. As Roland DGA is committed to the health and safety of our employees, we continue to follow public health and government agency orders and guidelines during the COVID-19 crisis.

    In spite of our office closure, Roland DGA employees will continue to perform vital business functions from individual locations, to the extent possible, and utilizing the technology infrastructure we have in place for such occasions. Roland DGAs distribution center remains in operation at a separate location, and therefore, orders of Roland products will continue to ship at this time.

    Thank you for your understanding as we all work through this difficult situation together.

    Further, as a reminder and update to earlier statements, Roland DGA and its employees remain committed to following CDC and government agency orders and guidelines to limit the spread of contagions. We have also advised our resellers and partners to take every precaution necessary to protect the safety of their employees and customers.

    We understand that this situation may potentially impact customers who normally rely on Roland staff traveling to their location. Depending on the circumstances surrounding any given geographic territory, Roland product, or employee/partner supporting a product, its possible that customers may experience delays in response times. However, Roland DGA is committed to doing our best to support customers and partners via whatever alternative means possible, without putting the safety of our employees at risk.

    Finally, due to the global nature of modern supply chains, COVID-19 has had minor effects on a select few product components. However, the impact to current inventory has been limited. Roland DGA and our parent company, Roland DG, continue to monitor the situation closely and respond accordingly, in order to eliminate or minimize any negative impact on customers.

    Roland DGA will face this challenge head-on, in support of our customers, our partners, employees, families and communities. Together, we will get through this. As with before, should anything in this rapidly evolving situation change, we will communicate as quickly as possible.

    Sincerely,
    Andrew Oransky
    President and CEO