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  • HP's firmware legal saga continues

    Posted on The Recycler.com

    The two-year dispute over HP’s controversial firmware update, which blocks third party cartridges, rumbles on with the filing of an amended complaint at the United States District Court in San Jose.

    The Recycler first reported on this long-running software saga in September 2016, when the magazine received reports that HP 8610 machines had received a mandatory firmware upgrade “overnight”, which not only prevented the usage of refilled cartridges but reported the OEM’s own cartridges as being empty when they weren’t.

    Complaints poured in from industry figures and from consumers, and although HP hastened to control the damage, issuing an apology and stating that it would reverse the firmware, legal proceedings were started by US law firm Girard Gibbs LLP, based in San Francisco..." [read more at www.therecycler.com]